We are due to fly with you on Saturday**th july **** from Pisa to Manchester flight num...

GetHuman5054076's Refund Flight issue with Easyjet from July 2020

Help with my Easyjet issue
The issue in GetHuman5054076's own words
We are due to fly with you on Saturday**th july **** from Pisa to Manchester flight number EZY**** booking ref EXWW**P. However our outbound flight with Jet * due to depart Saturday *th July was cancelled by Jet * so therefore we are unable to take our flight with you on the **th as we are not in Italy. *I would like to ask if you would be able to consider a refund of our flights in view of this situation which was beyond our control. If you could reply as soon as possible.*Thank you

GetHuman5054076 did not yet indicate what Easyjet should do to make this right.

How GetHuman5054076 fixed the problem
I rang easyjet's main contact number it took me ** minutes to get through. They won't refund the flights only the tax we paid. However they are sending me an 'insurance letter' which I can use to claim back the money for the flights from my travel insurance, who have confirmed that I should be able to claim.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Easyjet customer problems.
How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund Flight issue
Reported by GetHuman5054076
Jul 11th, 2020 - 3 months ago
GetHuman5054076 shared how to fix
Seen by 5 customers so far
Similar issue to 8665 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking


GetHuman5054076 started working on this issue
Jul 11th 11:40am
GetHuman5054076 confirmed the issue is fixed. Hooray!
Jul 13th 3:52pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians