Easyjet has cancelled my flight due to the ongoing COVID-** situation and emailed that...

GetHuman4582703's customer service issue with Easyjet from April 2020

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The issue in GetHuman4582703's own words
Easyjet has cancelled my flight due to the ongoing COVID-** situation and emailed that I can change for free or get a voucher. However, I want a refund and not interested in a change or voucher but they are not answering their calls saying that they are very busy and call again later but that later never comes! This is ridiculous and unacceptable. The option of refund should be available for cancelled flights on their app*thru our account and we shouldn't have to run from pillar to post.

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How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
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Easyjet

Customer service issue
Reported by GetHuman4582703
Apr 4th, 2020 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 7150 others
0 customers following this

Timeline

GetHuman4582703 started working on this issue
Apr 4th 9:35am