My Easyjet flight EZY**** to Split Croatia at **** on Sunday *th April has been cancell...

GetHuman-ojpembri's Refund Flight issue with Easyjet from March 2020

Help with my Easyjet issue
The issue in GetHuman-ojpembri's own words
My Easyjet flight EZY**** to Split Croatia at **** on Sunday *th April has been cancelled (booking reference K****WV)*The return flight has not been cancelled yet but we obviously won't be able to get that. *I want to get a refund but that is not possible on the website and I have been trying unsuccessfully to call them but have been unable to get through

GetHuman-ojpembri did not yet indicate what Easyjet should do to make this right.

How GetHuman-ojpembri fixed the problem
I called ***-**** *** **** and was on hold for over * hours but I got through and got the full refund from my cancelled flight to Croatia. *The money was back in my bank the following day. *One thing that concerned me on the phone was that I asked for a reference number to confirm the verbal agreement and was told there isn’t one. I didn’t get a confirmation email either so I wondered if anything would come of it so it. It worked out fine though.
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Easyjet

Refund Flight issue
Reported by GetHuman-ojpembri
Mar 30th, 2020 - 2 years ago
Fixed
GetHuman-ojpembri shared how to fix
Seen by 33 customers so far
Similar issue to 6535 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-ojpembri started working on this issue
Mar 30th, 2020 10:49am
GetHuman-ojpembri confirmed the issue is fixed. Hooray!
Apr 1st, 2020 4:33pm