me and my wife was booked on booking ref easyJet flight EZY**** the night before our...

GetHuman3143567's customer service issue with Easyjet from June 2019

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman3143567's own words
me and my wife was booked on booking ref easyJet flight EZY**** the night before our flight at *pm on the **th i was called to my daughters premises which police were also called by my daughter for domestic violence an.d my daughter was escorted out with my grandson and i brought to my house she had no cloaths or belongings my daughter could not be left on her own i tried to contact easy jet but due to time i could not and could not log on to change my booking to diffident future date for my flight but had to wait in morning and on phoning i have not had a satisfactory response i was not offered a change of flight in future date it has taken nearly *.* years in family court to make the final end order and i can deal with essayist refusal to give me any alternative flights i gave the easyjet the crime reference number as police also informed me these are special circumstances due to easyjet * offering me £** i was a easy jet plus customer i refused to renew and i have not booked any flights since with easy jet * domestic violence is special circumstances that my daughter and * month young child needed stability and safety and esyjet has shown no consideration and has acted unjustly

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Customer service issue
Reported by GetHuman3143567
Jun 25th, 2019 - 3 years ago
Not resolved
Seen by 48 customers so far
Similar issue to 3307 others
0 customers following this


GetHuman3143567 started working on this issue
Jun 25th, 2019 11:18am
GetHuman3143567 indicated the issue is not fixed yet.
Jun 27th, 2019 5:16pm

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