We were flying from Ibiza to London Stansted. On the boarding we been asked to provide...
GetHuman-lionas's customer service issue with Easyjet from May 2018
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We were flying from Ibiza to London Stansted. On the boarding we been asked to provide the additional document to proof the identity. We show our Lithuanian ID which is valid in all EU. We been told we won't get to the plane if we have not another document as driving license or similar. My wife haven't got her wallet si she didn't have any ban card. We were in shock. My wife still feeling really bad because of this. Can you explain what happens?
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