I received a Pay by Plate invoice for over $****. This is the only invoice I've seen ar...

GetHuman5293467's customer service issue with EZ-Pass Massachusetts from September 2020

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The issue in GetHuman5293467's own words
I received a Pay by Plate invoice for over $****. This is the only invoice I've seen arrive by mail. I also have an EZPass account that I cannot log in to, says it's locked.**I've looked at the invoices in my pay by Plate account and see that there are a lot of late charges, but I have not received prior invoices through the mail or email before the current one. I've already emailed a dispute form. Is there a way to get the late charges*penalty fees waved? is there a way to reduce the amount owed?

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EZ-Pass Massachusetts

Customer service issue
Reported by GetHuman5293467
Sep 23rd, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 307 others
0 customers following this

Timeline

GetHuman5293467 started working on this issue
Sep 23rd, 2020 5:12pm

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