I was charged $*** for a reason I couldn’t understand.

GetHuman592696's customer service issue with EZ-Pass Massachusetts from June 2018

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The problem: I was charged $*** for a reason I couldn’t understand.
GetHuman592696 did not yet indicate what EZ-Pass Massachusetts should do to make this right.
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EZ-Pass Massachusetts

Customer service issue
Reported by GetHuman592696
Jun 25th, 2018 - 6 mons ago
I have an issue with EZ-Pass Massachusetts too
Fixed
Seen by 6 customers so far
Similar issue to 66 others
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Items needed
Transponder Number
Email
Home Address
Name of Account Holder
Phone Number
Account Number
PIN on Account
Timeline
GetHuman592696 started working on this issue
Jun 25th 5:28pm
GetHuman592696 confirmed the issue is fixed. Hooray!
Jun 25th 6:28pm