I was charged $*** for a reason I couldn’t understand.

GetHuman592696's customer service issue with EZ-Pass Massachusetts from June 2018

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The problem I ran into: I was charged $*** for a reason I couldn’t understand.
I trust that EZ-Pass Massachusetts will make this right and come up with a resolution that is fair.
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EZ-Pass Massachusetts

Customer service issue
Reported by GetHuman592696
Jun 25th, 2018 - 2 mons ago
I have an issue with EZ-Pass Massachusetts too
Fixed
Seen by 3 customers so far
Similar issue to 66 others
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Items needed
Transponder Number
Email
Home Address
Name of Account Holder
Phone Number
Account Number
PIN on Account
Timeline
GetHuman592696 started working on this issue
Jun 25th 5:28pm
GetHuman592696 confirmed the issue is fixed. Hooray!
Jun 25th 6:28pm