I ordered a watch for my husband and you guys sent the incorrect item. I spoke with CS...

GetHuman763265's customer service issue with EVINE Live from June 2018

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The issue in GetHuman763265's own words
I ordered a watch for my husband and you guys sent the incorrect item. I spoke with CS and they instructed me to ship it back, and once received will send the correct one. I am so offended by the way your company has treated me over YOUR mistake that I no longer wish to do business with you so I would like my money refunded rather than send the correct item. Your policies are ridiculous and NOT customer driven, so I want nothing further from you except for my money back ASAP.
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EVINE Live

Customer service issue
Reported by GetHuman763265
Jun 8th, 2018 - a yr ago
I have an issue with EVINE Live too
Fixed
Seen by 4 customers so far
Similar issue to 9 others
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Items needed
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Timeline
GetHuman763265 started working on this issue
Jun 8th, 2018 3:04pm
GetHuman763265 indicated the issue is not fixed yet.
Jun 8th, 2018 4:27pm