I flew from Boise, ID on * February **** and landed in Taiwan on ** February **** to fi...
GetHuman-barriora's customer service issue with EVA Air from May 2020
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I flew from Boise, ID on * February **** and landed in Taiwan on ** February **** to find out I was not able to continue my flight to Manila, Philippines and was sent back to the US on an involuntary redirect.*Since ** February **** I've been attempting to get a reimbursement from EVA Airlines or have the insurance I purchased cover my loss. I have had no success in gaining a reply from EVA Airlines and AIG Insurance now wants a letter from EVA Airlines confirming that my flight to Manila, Philippines was cancelled and I was sent back to the US.*Please let me know the best way to obtain the letter to confirm that my flight was cancelled and rerouted. I've sent four emails to EVA Airlines Customer Service over the past few weeks.*Thank you,*Garth D Olson
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