I flew from Boise, ID on * February **** and landed in Taiwan on ** February **** to fi...

GetHuman-barriora's customer service issue with EVA Air from May 2020

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The issue in GetHuman-barriora's own words
I flew from Boise, ID on * February **** and landed in Taiwan on ** February **** to find out I was not able to continue my flight to Manila, Philippines and was sent back to the US on an involuntary redirect.*Since ** February **** I've been attempting to get a reimbursement from EVA Airlines or have the insurance I purchased cover my loss. I have had no success in gaining a reply from EVA Airlines and AIG Insurance now wants a letter from EVA Airlines confirming that my flight to Manila, Philippines was cancelled and I was sent back to the US.*Please let me know the best way to obtain the letter to confirm that my flight was cancelled and rerouted. I've sent four emails to EVA Airlines Customer Service over the past few weeks.*Thank you,*Garth D Olson

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EVA Air

Customer service issue
Reported by GetHuman-barriora
May 30th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 991 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-barriora started working on this issue
May 30th, 2020 1:17am