Customer Rep identified herself as REGINA Called today Customer Service & was...

GetHuman-coramorr's customer service issue with EVA Air from August 2019

Help with my EVA Air issue
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-coramorr's own words
Customer Rep identified herself as REGINA Called today Customer Service & was put on hold for about ** mins to request for * Aisle seat for my husband & me to seat beside him. This woman Regina was NOT nice at all. She was so curt & said that she cannot help me & I have to go to the Web. I told her that both my husband & me are not familiar with using high Tech. & begged her to help us. She was VERY DISCOURTEOUS,CONDESCENDING,CURT UNKIND & said Sorry I cannot help you & ended the conversation. I used to fly Evergreen Deluxe Business Class with my First husband before R*T NYC MANILA. What happened to the Courtesy that we used to enjoy with EVA before? For * thing Regina's attitude is NOT a good reflection of EVA Air. I was never ever treated so condescendingly by any AIRLINE staff like the way Regina from EVA Air treated me this morning!

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EVA Air

Customer service issue
Reported by GetHuman-coramorr
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 1397 others
0 customers following this

Timeline

GetHuman-coramorr started working on this issue
Aug 5th, 2019 2:22pm
GetHuman-coramorr shared this issue with friends on Facebook
Aug 5th, 2019 2:23pm