Hi Team,**I was travelling from MNL * DEL Via routes MNL * TPE * PVG via EVA Air and PV...

GetHuman-prom_cha's customer service issue with EVA Air from June 2018

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The issue in GetHuman-prom_cha's own words
Hi Team,**I was travelling from MNL * DEL Via routes MNL * TPE * PVG via EVA Air and PVG * DEL (China eastern)**ITIN - *************I flew: Manila—*Taipei—*ShangHai—*Deli**Manila, Taipei and Shanghai was on Eva Air. Shanghai to Delhi was on China Eastern Air. Because I flew on China Eastern, I was required to collect my luggage, get new boarding pass. Since all of my flights were delayed and running behind, when I arrived to Shanghai, airport staff was waiting for me as soon as I got off of my flight and took me to immigration, and collected my new boarding pass. I let them know I had luggage and he said there was no time to get my luggage and recheck it. He said it would be sent to my final destination. But when I told him the baggage ticket on it would says Shanghai (because it was ticketed by Eva Air), he still said it was fine.
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EVA Air

Customer service issue
Reported by GetHuman-prom_cha
Jun 9th, 2018 - a yr ago
I have an issue with EVA Air too
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Seen by 3 customers so far
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GetHuman-prom_cha started working on this issue
Jun 9th, 2018 5:13am