I have to catch a flight in London Heathrow on December **th at **** to the USA. I wil...

GetHuman5393176's customer service issue with EL Al Airlines from October 2020

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The issue in GetHuman5393176's own words
I have to catch a flight in London Heathrow on December **th at **** to the USA. I will be traveling with a small dog from Tel Aviv to London Heathrow. Can you help me and my dog get to London Heathrow in time for that flight? I do not want the dog to be in cargo, I want her to be in the cabin with me. I have a doctor note that she is an emotional support dog. Also, if I fly from Tel Aviv, will I be checking my bags straight through to Phoenix, Arizona, USA, or will I have to go through customs and collect them in London before my second flight? Finally, what are the bag fees and weight restrictions? I will have * bags.

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EL Al Airlines

Customer service issue
Reported by GetHuman5393176
Oct 22nd, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 313 others
0 customers following this

Timeline

GetHuman5393176 started working on this issue
Oct 22nd, 2020 3:15pm

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