I have not been refunded as promised after changing my ticket due to El Al cancelling my original flight

GetHuman1621482's customer service issue with EL Al Airlines from November 2018

257 similar
0 following
Help with my EL Al Airlines issue
Next: our robot will wait on hold for GetHuman1621482 to get a EL Al Airlines rep on the line!
Always use the GetHuman Phone tocall EL Al Airlines. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1621482's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)GetHuman Phone call #2 (10 mons ago)
First: share to improve GetHuman1621482's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1621482 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman1621482's own words
I have not been refunded as promised. Originally I had booking * J*UTX* (Boston-Tel Aviv-Boston). On Nov ** El Al cancelled my flight Tel Aviv-Boston so on Nov ** I spoke with a representative at ***-*-******* and opted for a full refund (including for my upgraded seats) and got a new booking * WWVZWC. I have been charged all the new expenses, but I have not received the reimbursement for the original booking which I was promised. Thank you for fixing this. And by the way the ***-*-******* number is not answering on the menu choices for changing a reservation when I attempted to call twice today.
please reimburse me as promised for my original booking
I have an issue with EL Al Airlines too
How GetHuman1621482 fixed the problem
We are waiting for GetHuman1621482 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EL Al Airlines's attention and get better help faster. Tap below to get started.
Having EL Al Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1621482 fixes it.
This email address isn't valid

EL Al Airlines

Customer service issue
Reported by GetHuman1621482
Nov 25th, 2018 - 10 mons ago
I have an issue with EL Al Airlines too
Not resolved
Seen by 5 customers so far
Similar issue to 257 others
0 customers following this
Follow this issue to see how it gets fixed