Hi There My Name Is LEANNE GIBBONS My Mobile Phone Number Is *********** I Got A text m...

GetHuman1034935's customer service issue with EE from August 2018

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The issue in GetHuman1034935's own words
Hi There My Name Is LEANNE GIBBONS My Mobile Phone Number Is *********** I Got A text message from EE And it said that next time I buy another back I will get my FREE BOOST Witch Was ***MB Of Data so I topped up and brought another pack And I still haven't received my FREE BOOST ***MB DATA And The time befor that I topped up and brought An ADDON Witch was *** Minutes And Thay Run Out Really Quick For Some Reason Becouse I Know For A Fact That I Didn't use all of the *** Minutes Up I Know I Didn't And Quit Alot Of The Time When I have been topping my phone up EE Keep Taking Some Of My Credit Of My Phone When I Top My Phone Up For Some Reason And I Really Don't Know Why So I Was Wondering If Someone From EE Would Be Able To Give Me A Ring To Sought These Problems Out Becouse I Haven't Got Any Credit Left On My Phone at all and I haven't got hardly know data left at all so if you send me an email I won't be able to read it without know internet on my phone

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EE

Customer service issue
Reported by GetHuman1034935
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 176 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman1034935 started working on this issue
Aug 25th, 2018 1:09pm
GetHuman1034935 confirmed the issue is fixed. Hooray!
Aug 25th, 2018 1:09pm
GetHuman1034935 confirmed the issue is fixed. Hooray!
Aug 25th, 2018 1:09pm