I would like to move back to fixed tariff please I missed changing in June didn't recei...

GetHuman-rubymer's customer service issue with EDF Energy from July 2018

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The issue in GetHuman-rubymer's own words
I would like to move back to fixed tariff please I missed changing in June didn't receive the reminder*I have been with EDF for some years and have had great help in every way I live in re*nted accommodation so that is probably why didn't receive the reminder. THEREFOR CAN YOU HELP ME TO MOVE BACK TO THE CHEAPEST FIXED TARIFF PLEASE*I am a pensioner on benefits.*my acc. number is *************Thankyou I would appreciate your help once again. yours sincerely MRS DR MERRY.
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EDF Energy

Customer service issue
Reported by GetHuman-rubymer
Jul 2nd, 2018 - 10 mons ago
I have an issue with EDF Energy too
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Seen by 3 customers so far
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GetHuman-rubymer started working on this issue
Jul 2nd, 2018 2:44pm