I am being charged an extra violation that needs to be disputed.

GetHuman817894's customer service issue with E-ZPass New York from June 2018

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The issue and preferred resolution, in GetHuman817894's own words:
The problem I ran into: I am being charged an extra violation that needs to be disputed.
I trust that E-ZPass New York will make this right and come up with a resolution that is fair.
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E-ZPass New York

Customer service issue
Reported by GetHuman817894
Jun 25th, 2018 - 2 mons ago
I have an issue with E-ZPass New York too
Not resolved
Seen by 4 customers so far
Similar issue to 68 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman817894 started working on this issue
Jun 25th 1:40pm