How is a trip defined by ezpass? I do not have an account and want to clarify that befo...

GetHuman-sdsman's customer service issue with E-ZPass New Jersey from May 2020

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The issue in GetHuman-sdsman's own words
How is a trip defined by ezpass? I do not have an account and want to clarify that before create one. The is no way to get this information that I can find. Email service requests are closed stating to call the support number. If you don't have an ezpass account you cannot get any human to answer. This is not in the FAQ or terms and conditions PDF files. I have spent * days trying to answer this. All discount programs mention this term "trip", but do not state what this is.

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E-ZPass New Jersey

Customer service issue
Reported by GetHuman-sdsman
May 29th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 163 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Name on account
Phone number

Timeline

GetHuman-sdsman started working on this issue
May 29th 3:28pm
GetHuman-sdsman indicated the issue is not fixed yet.
Jun 1st 11:04pm

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