Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pattierb may need:
Booking reference, Billing address, Email address on the account, Name on account, and Phone number
The issue in GetHuman-pattierb's own words
I would like to be removed from the automatic billing program that I am currently in. I would like to have a set amount automatically billed when my account drops bellow $**. The set amount should never be above $**. My anticipated average toll charges will not exceed $**. In fact, they will average less than half that amount. I was told that I would receive a discount on my AC Expressway tolls, and I have not been discounted on them.
GetHuman-pattierb did not yet indicate what E-ZPass New Jersey should do to make this right.
I have an issue with E-ZPass New Jersey too
How GetHuman-pattierb fixed the problem
We are waiting for GetHuman-pattierb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.