Unable to log in to my member account. Says account has been marked as inactive. Please...

GetHuman-jmdoll's customer service issue with E-Rewards from March 2019

Help with my E-Rewards issue
The issue in GetHuman-jmdoll's own words
Unable to log in to my member account. Says account has been marked as inactive. Please contact members services to reactivate your account. I use this account almost every day to do surveys so it surely is not inactive. Also, I had nearly *** points in this account that I cannot now redeem. I contacted member services and have not received a reply. I also called them at (***) ***-**** and left a message and did not receive a reply. I also checked with the BBB and they have received over *** complaints about E-Rewards. If you can help me with this problem I will be very grateful. I want my account to be reactivated and my reward points put back in my account.*Regards*James M Doll
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E-Rewards

Customer service issue
Reported by GetHuman-jmdoll
Mar 26th, 2019 - 24d ago
I have an issue with E-Rewards too
Fixed
Seen by 10 customers so far
Similar issue to 320 others
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Timeline
GetHuman-jmdoll started working on this issue
Mar 26th 8:56pm
GetHuman-jmdoll indicated the issue is not fixed yet.
Mar 29th 10:02pm