I had just finished filling out a survey and the survey locked on me and I didn't get c...

GetHuman-dfought's customer service issue with E-Rewards from April 2018

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The issue in GetHuman-dfought's own words
I had just finished filling out a survey and the survey locked on me and I didn't get credit. I emailed them about getting credit. Then did a similar survey and again it locked on me, but finally gave me credit. I logged back on e-rewards to see my balance and then it said "my account is inactive..contact Customer Service". I am a frequent user and have no idea how my account got inactive. My experience with their Customer Service is that it takes a week sometimes for them to respond to issues. Now I am missing surveys because their system inactivated my account. Would like this solved ASAP.
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E-Rewards

Customer service issue
Reported by GetHuman-dfought
Apr 30th, 2018 - a yr ago
I have an issue with E-Rewards too
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Seen by 4 customers so far
Similar issue to 491 others
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Timeline
GetHuman-dfought started working on this issue
Apr 30th, 2018 1:01pm
GetHuman-dfought confirmed the issue is fixed. Hooray!
May 3rd, 2018 2:39pm