I have had issues meter reading leading to estimated bills for ** years when I ask to h...

GetHuman-thorbigh's customer service issue with E.ON from August 2019

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The issue in GetHuman-thorbigh's own words
I have had issues meter reading leading to estimated bills for ** years when I ask to have meter readings and my real electric use ,meter reader doesn't do job, so instead of any reply as I did complain and explain, I receive a letter from eon demanding more money based on ** years of estimate's am also threaten with being charged for fitting of pre payment meter because of my deliquesce in paying this despite eon being forced to remove prepayment meter from my residence due to legality and health and safety.*EON has made communication awkward speaking to call handlers in south Africa can not have local knowledge your response was useless I would like to complain and escalate this issue but so far eon has been totally negligent concerning all these issues accept when it is dealing with what EON thinks its owed then it is willing to use any method at its corporate disposal to enforce its will no matter right or wrong this being the *th or *th attempt to resolve this issue I will not hold my breath thinking this is other the * week time to go the regulator route would appreciate a response come on EON

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E.ON

Customer service issue
Reported by GetHuman-thorbigh
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 143 others
0 customers following this
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Timeline

GetHuman-thorbigh started working on this issue
Aug 5th, 2019 12:33pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:42pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:44pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:44pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:44pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:44pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:44pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:44pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm
GetHuman-thorbigh indicated the issue is not fixed yet.
Aug 8th, 2019 12:45pm

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