I can't seem to find the right email address for the feedback I'd like to provide, so a...

GetHuman-djsager's customer service issue with Duolingo from September 2020

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The issue in GetHuman-djsager's own words
I can't seem to find the right email address for the feedback I'd like to provide, so after tapping "feedback" on my phone to see what it generated, I looked up any I could find via Google.*I want to provide feedback, not related to how it is working on my phone. I want to tell you how wonderful Duolingo is!!!! I have not really committed to any lessons per-say, for any language that I know. I know English, Spanish, a lot of Japanese, and bits and pieces of a few others like French. I have tried Rosetta Stone for Japanese, but understood more from*Anime and interacting with others. It is my belief that nobody could learn from a program such as Rosetta Stone.*I also wanted*to say that growing up, in the newspaper, they had a kids section that included foreign language section sometimes. Sometimes it was Russian, sometimes Japanese, Korean, Chinese, but mostly Spanish since it was southern California. I could tell you the difference in the * Asian languages I spoke of, though I can't tell you one bit of Korean translation, nor can I pronounce Chinese.*I am using Duolingo for Russian at this time. I recall from the newspapers, example sentences like ******, *** ** ******* (or somehow seen a lot of Russian motors in cars???) and being frustrated with myself that my brain says "P" each time I see simple words like that. Russian has frustrated me, but for some reason, I see it from time to time, wishing I could make out what it says. I have studied these languages since age *, with the exception of Russian that I gave up on, just laughing at the Russian word for engine*motor looks like 'mo-toP'.**Later in life, a good friend got a girlfriend who was Russian. One day I copied song lyrics in Russian, writing in Cyrillic, and to my amazement, she read my writing out loud*and how it sounded. I could not figure out how she did that.*That was * years ago. After just a tiny bit on Duolingo, I see how that's not hard at all. A language that I have given up on, said I'll never, ever get, Duolingo makes it look like I already know quite well. In reality, I now know some rather complex things that I am unsure how Duolingo snuck in to my brain!!!*In short - You are the best. I can only express this by the ways I have struggled, but you managed to clear all that up instantly.

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Customer service issue
Reported by GetHuman-djsager
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 2326 others
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GetHuman-djsager started working on this issue
Sep 26th, 2020 4:36am
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Sep 26th, 2020 4:37am