I did the test when re-downloading the app as my Chinese level has advanced. However, m...

GetHuman-mufcroc's customer service issue with Duolingo from September 2020

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The issue in GetHuman-mufcroc's own words
I did the test when re-downloading the app as my Chinese level has advanced. However, my phone number is linked to an old account where the Chinese level is too easy. Is there a way to do the test on my old account to advance to a higher level on Duolingo?

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Customer service issue
Reported by GetHuman-mufcroc
Sep 23rd, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2339 others
0 customers following this

Timeline

GetHuman-mufcroc started working on this issue
Sep 23rd, 2020 9:01am