Hello my account is Martha****** and my daughter had a ** day streak which she lost for...

GetHuman5046702's customer service issue with Duolingo from July 2020

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The issue in GetHuman5046702's own words
Hello my account is Martha****** and my daughter had a ** day streak which she lost for no reason we have sat down together and done it everyday for some reason she has come to it today and its gone we sat and did it yesterday too. I want the ** day streak put back onto my account. My daughter is sat in her bedroom crying and is now never going to want to learn a language ever again. Please for the sake of a childs mental health add the ** day streak it would save alot of crying.

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Customer service issue
Reported by GetHuman5046702
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2148 others
0 customers following this

Timeline

GetHuman5046702 started working on this issue
Jul 9th 12:59pm