I have been using Duolingo for French lessons on my IPad for * months with no problem...

GetHuman-judy_alb's Problem With a Download issue with Duolingo from May 2020

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The issue in GetHuman-judy_alb's own words
I have been using Duolingo for French lessons on my IPad for * months with no problem. Yesterday, when I clicked on the icon to start the lesson there was just a white screen. No other response. Help!

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Duolingo

Problem With a Download issue
Reported by GetHuman-judy_alb
May 1st, 2020 - a year ago
I have an issue with Duolingo too
Not resolved
Seen by 2 customers so far
Similar issue to 1794 others
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Timeline

GetHuman-judy_alb started working on this issue
May 1st, 2020 1:48pm
GetHuman-judy_alb indicated the issue is not fixed yet.
May 7th, 2020 8:28pm