Hi my douther ** year old used my Google account and accidentally subscribe your progr...

GetHuman3988523's Refund a Charge issue with Duolingo from December 2019

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The issue in GetHuman3988523's own words
Hi my douther ** year old used my Google account and accidentally subscribe your program to learn language but she was thinking is for free because on the title was written free learn English. I don't know what she than but next few days you charge me ** £ I be happy to pay that money but she tell me don't like this program and don't used anymore but this payment is for whole year so is any chance to cut for this month and the rest of money refund to me.

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Duolingo

Refund a Charge issue
Reported by GetHuman3988523
Dec 5th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 778 others
0 customers following this

Timeline

GetHuman3988523 started working on this issue
Dec 5th, 2019 1:11pm
GetHuman3988523 indicated the issue is not fixed yet.
Dec 6th, 2019 7:55am
GetHuman3988523 indicated the issue is not fixed yet.
Dec 8th, 2019 2:54pm

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