I have a ** day streak and when I try to get onto my Duolingo it says "Could not connec...

GetHuman-dianawe's customer service issue with Duolingo from September 2018

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The issue in GetHuman-dianawe's own words
I have a ** day streak and when I try to get onto my Duolingo it says "Could not connect to Duolingo. Try starting the session again." **I turned off my phone and started it again,but it didn't help.*What should I do? I don't want to lose my streak!
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Customer service issue
Reported by GetHuman-dianawe
Sep 27th, 2018 - 2 mons ago
I have an issue with Duolingo too
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Seen by 1 customer so far
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GetHuman-dianawe started working on this issue
Sep 27th 7:41pm