My problem has not been fixed!! No matter how often I try the application the advancement is still frozen.

GetHuman-ceejsen's customer service issue with Duolingo from August 2018

Help with my Duolingo issue
The issue in GetHuman-ceejsen's own words
I am trying to learn and can't advance. ... I am learning Spanish and am on study I've done * out of * on part *,I think. Today I tried * times but and the lesson scrolled but the lesson doesn't record and the * of * doesn't change. I tried rebooting but had no success.
I want to study daily.
Please fix this problem as soon as possible. Thank you
I had a ** day streak with you in till your application froze my progress.
Tried rebooting several times.
I have an issue with Duolingo too
How GetHuman-ceejsen fixed the problem
We are waiting for GetHuman-ceejsen to fix the problem and share the solution with the rest of us customers.
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Duolingo

Duckling Spanish
Customer service issue
Reported by GetHuman-ceejsen
Aug 25th, 2018 - 4 mons ago
I have an issue with Duolingo too
Fixed
Seen by 17 customers so far
Similar issue to 210 others
0 customers following this
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Timeline
GetHuman-ceejsen started working on this issue
Aug 25th 12:06am
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 25th 5:30pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 25th 6:15pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 25th 6:22pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 26th 2:01am
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 26th 2:01am
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 26th 3:49pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 26th 10:29pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 26th 10:30pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 28th 1:30am
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 28th 12:36pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 28th 12:38pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 28th 5:17pm
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 29th 1:30am
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 29th 1:32am
GetHuman-ceejsen indicated the issue is not fixed yet.
Aug 29th 1:33am