Help to sync the cell phone Duolingo with the desktop duolingo

GetHuman-melodyok's customer service issue with Duolingo from May 2018

Help with my Duolingo issue
The issue in GetHuman-melodyok's own words
Sync the cell with the desktop Duolingo account ... I have been a cell phone duolingo user since last year. Today, I added the duolingo app to my desktop and I have been unable to link the cellphone progress with the new desktop app. Please help! they say the password has been used*yes, because its mine on the cellphone*ugh!
They won’t accept the same password for both
Anyway to make them sync
Use Duolingo almost everyday
Yes, I tried to contact Duolingo and that is not possible because they have no customer service phone number.
I have an issue with Duolingo too
How GetHuman-melodyok fixed the problem
We are waiting for GetHuman-melodyok to fix the problem and share the solution with the rest of us customers.
Please help with my Duolingo issue
Do you have a customer issue as well?
We can help you get Duolingo's attention and get better help faster. Tap below to get started.
Having Duolingo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Duolingo email you?
This email address isn't valid

Duolingo

Duolingo
Customer service issue
Reported by GetHuman-melodyok
May 25th, 2018 - 6 mons ago
I have an issue with Duolingo too
Fixed
Seen by 20 customers so far
Similar issue to 494 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-melodyok started working on this issue
May 25th 6:47pm
GetHuman-melodyok indicated the issue is not fixed yet.
May 26th 12:20am
GetHuman-melodyok indicated the issue is not fixed yet.
May 26th 12:57am
GetHuman-melodyok indicated the issue is not fixed yet.
May 26th 8:58pm
GetHuman-melodyok indicated the issue is not fixed yet.
May 26th 8:59pm
GetHuman-melodyok indicated the issue is not fixed yet.
May 26th 8:59pm
GetHuman-melodyok indicated the issue is not fixed yet.
May 26th 9:02pm
GetHuman-melodyok indicated the issue is not fixed yet.
May 26th 10:32pm
GetHuman-melodyok indicated the issue is not fixed yet.
May 28th 10:13pm