still can't use my email that says it is taken. Taken by me previously

GetHuman-robakar's customer service issue with Duolingo from May 2018

Help with my Duolingo issue
The issue in GetHuman-robakar's own words
says my email is taken. It is taken by me at an earlier time. ... You say *****@***.com is taken when I try to set up a profile. It is me. Didn’t use it for some time and had to download again when I changed my phone. I would like to continue but can’t sign in.
*****@***.com is me
erasing the old *****@***.com and let me register again.
* years approx.
changed my password, didn't work
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Duolingo

duolingo
Customer service issue
Reported by GetHuman-robakar
May 20th, 2018 - 6 mons ago
I have an issue with Duolingo too
Fixed
Seen by 4 customers so far
Similar issue to 175 others
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Timeline
GetHuman-robakar started working on this issue
May 20th 12:19am
GetHuman-robakar indicated the issue is not fixed yet.
May 23rd 1:48pm
GetHuman-robakar indicated the issue is not fixed yet.
May 23rd 1:52pm