GetHuman-sentaboy's customer service issue with Duke Energy (IN) from October 2018

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The issue in GetHuman-sentaboy's own words
I was trying to speak to someone or customer service. It rang but when I answered it was a busy signal. ... I'm trying to reach customer service for a payment plan being right now I have no income, a two month old Granddaughter that resides here with me and the fact I have astma and a machine but there is now way for me to reach anyone until morning and I'm scared my power will be shut off before I can make the payment arrangement in the A.M. I don't understand why there is no way to setup a payment arrangement online??? Or have a live person to communicate with especially on the weekends. I need help ASAP!!!!!!! I guess my location is Durham, North Carolina...Thank you.
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Duke Energy (IN)

Customer service issue
Reported by GetHuman-sentaboy
Oct 28th, 2018 - 10 mons ago
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Seen by 7 customers so far
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