I ordered McDonald’s breakfast at *:** am got the email confirmation said ** mins I und...

GetHuman2641413's complaint issue with DoorDash from March 2019

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The issue in GetHuman2641413's own words
I ordered McDonald’s breakfast at *:** am got the email confirmation said ** mins I understand that it can be busy so the timeing is just an estimation but right now it’s currently **:** and I have yet to recieve my order * hours for wait is absolutely rediculous and now I just received the call from the driver saying he is waiting for the food? When ** mins ago I got a text saying my food was already picked up? Somethings is clearly wrong here by the time I even receiver the food will be close to * *** hours from the original order time. Obviously I can’t cancel the order because the order was recieved at McDonald’s which brings me to my next issue if it was received why is my driver saying he had to give them the order? I would like a refund for this order something that should of been so simple clearly isn’t I guess for you guys I’ve only used DoorDash a couple times now but if this is how operations are going to be run I will no longer use DoorDash I will stick with Uber eats and grubhub.seeing how I’ve never had over * hour wait time for delivery.
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DoorDash

complaint issue
Reported by GetHuman2641413
Mar 30th, 2019 - 6 mons ago
I have an issue with DoorDash too
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Timeline
GetHuman2641413 started working on this issue
Mar 30th 3:48pm
GetHuman2641413 confirmed the issue is fixed. Hooray!
Apr 2nd 2:24am