Here’s another suggestion...maybe along with asking for more information. Maybe check w...

GetHuman-lckjshar's customer service issue with DoorDash from March 2019

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The issue in GetHuman-lckjshar's own words
Here’s another suggestion...maybe along with asking for more information. Maybe check with the driver DoorDash has employed to find out what happened. Bottom line is... I am a first time customer and will never order through DoorDash again for several reasons...***. I placed the order approx. *:**p and my meal showed up over an hour later.**. My food was cold.**. The map was wrong through Door Dash and there was no way for me to confirm the location since I could not add any extra information to let the driver know I was at Disney Animal Kingdom Resort. Plus, I do not know the area since I am on vacation.**. I corresponded with the driver who spoke very broken English. So I texted her after getting very impatient (see below)*****. The meal I ordered was hardly worth the wait and being delivered since it was so late and wasn’t a gourmet meal. **I am just very disappointed in trying DoorDash. It was my mistake! Shame on me.

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DoorDash

Customer service issue
Reported by GetHuman-lckjshar
Mar 24th, 2019 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 13205 others
0 customers following this

Timeline

GetHuman-lckjshar started working on this issue
Mar 24th, 2019 11:26pm