For Valentine's day I ordered my daughter in college a pizza from domino's store...
GetHuman2211522's customer service issue with Domino's Pizza from February 2019
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The issue in GetHuman2211522's own words
For Valentine's day I ordered my daughter in college a pizza from domino's store ****. and in the comments line I advised to call my daughter and I added her number. ** minutes later at home I get a text with a pizza emoji on it. now due to the passing of time I had no idea what the text was for and figured it was sent to me in error so I ignored it. my daughter calls me back an hour later says she still hasn't received the pizza. I called the store and spoke to the manager who was rude and short with me. I advised him I put my daugthers number in the comments to call and no one called her and he said the driver called. I then figured the text emoji of the pizza was the drivers way of calling. I assured the manager I received no call he said the driver called twice the pizza was brought back and the order has been cancelled you have been refunded and he hung up the phone. I am so upset at the treatment and just rude attitude and lie from the driver when I didn't get a call but an emoji text. and that the number to call my daughter was never utilized. I was upset and went to pizza hut instead who delivered the pizza with no issues.
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