There are * wires coming into the house from the pole in the backyard. All the insulati...

GetHuman1319053's customer service issue with Dominion Virginia Power from October 2018

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The issue in GetHuman1319053's own words
There are * wires coming into the house from the pole in the backyard. All the insulation had peeled off and is exposing the wire itself. My concern is that tree right next to the house needs to be cut down and some if the limbs are next to these exposed wires. The house was built in the '**s so I'm assuming the wires probably have a little age on them. I just don't want any shocking experience with cutting this tree down. I not sure why the wires run to a pole in the back just to come up to the middle of house anyway (must have had a reason before I got here) it seems it'd be a shorter run from the street to the house instead of doubling back as it is now . Thanks for any input.
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Dominion Virginia Power

Customer service issue
Reported by GetHuman1319053
Oct 11th, 2018 - a mon ago
I have an issue with Dominion Virginia Power too
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GetHuman1319053 started working on this issue
Oct 11th 2:54pm