My name is Karen Denning. You have been sending a form to give a review of the Striped...
GetHuman-denningk's order tracking issue with Dollar Tree from June 2019
Help with my Dollar Tree issue
The issue in GetHuman-denningk's own words
My name is Karen Denning. You have been sending a form to give a review of the Striped Fashion Tote bags, **.* x *.*x** inch. I have not received them and would like you to track my order. It should have come to the store in West Bountiful, Utah. I need these bag for an event on the **th of June!!!*I have given you my name, phone number and e-mail address. I don't have a copy of my order *.**Come on---- ** * hours and no response--- I need to receive these bags for an event. It is critial!!!!!!!
GetHuman-denningk did not yet indicate what Dollar Tree should do to make this right.
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How GetHuman-denningk fixed the problem
I waited for days to get help through your app. Nothing happened. Finally called directly to dollar Tree. Got right through and talked to service lady. She assured me that my order was shipped and would arrive on Friday, went to Dollar Tree on Friday. No order. Supervisor called to main office and found it had not shipped at all. I would not receive it in time for my deadline. The store manager in West Bountiful and the manager in the Centerville store started checking all neighboring stores and found me enough of the bags to fulfill my order. I drove to the NSL store and picked up items. I cancelled my order and asked for a refund. Your robot never got me connected after waiting for days. You better check and see if the robot ‘s power source is unplugged. It was not helpful at all.
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