went to a dollar tree store in petaluma ca the one located on north mcdowell street. i...

GetHuman1669741's customer service issue with Dollar Tree from December 2018

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The issue in GetHuman1669741's own words
went to a dollar tree store in petaluma ca the one located on north mcdowell street. i was at the end of my transaction and the cashiers paper receipt had ripped due to not placing the roll correctly i asked if they could reprint the worker asked her manager and the manager said that i would have to wait till they closed at the end of the night around *. ** pm this transaction hapoened around *pm i said i would have to wait. the casher was about to get off work and she asked if she could stay later the manager said yes. i waited several hours i decided to call customer service number to get a second opnion on the matter since i have worked retail most of my past jobs since i was ** i am now **. once i called i was able to get help by this time it was *: ** pm i live out of town and i am sick .i picked up my receipt and i asked why this happened she the manager explained there was no way to receipt untill the casher clocked out .i said she was about to leave and she asked to stay longer i herd your conversation. the manager says to me well yes but she was gunna get of half hour later. i told the manager so u could have printed out my reciect in half an hour but u tell me and make me wait wait * hours? the manager said nothing being caught in her lie she just appologized and walked away to her office .i think this manager need to be reevaluated on her work morals and ethics and customer service the manager could have printed the record in ** min when the worker would have gotten off at that moment or ** min. after time from her scheduled shift but they forced me to wait * hours? i dont understand the people were named Ashley and Molley the dollar tree on north mcdowell street . i feel i was singled out i dont know what they had against me i dont understand. i wanted my paperwork incase of any breaches with my purchases because it has happened before and i need my records of my purchases. please contact me in regard to this matter i feel its important because who knows what else she is doing with your company to be acting this way with customers who know what other people have bin treated poorly due to her actions this is my number *** *** **** my name is azalea ibarra and i live more than an hour away from this dollar tree store.

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Dollar Tree

Customer service issue
Reported by GetHuman1669741
Dec 1st, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 393 others
0 customers following this


GetHuman1669741 started working on this issue
Dec 1st, 2018 8:08pm

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