I have been a member of your shave club for over five years and am very happy with the...

GetHuman-keholmes's customer service issue with Dollar Shave Club from April 2019

Help with my Dollar Shave Club issue
The issue in GetHuman-keholmes's own words
I have been a member of your shave club for over five years and am very happy with the blades and price I have been receiving. When attempting to adjust my order back in February or March to get the blades sent monthly instead of every other month, I somehow ordered in error a new handle (smaller size) along with a *-pack of the smaller blades. I submitted a "new" order form for these so I may now have a second account, and only want my original account. Could you please check into this and advise. Thank you. Keith Holmes. ***-***-****. *****@***.com

GetHuman-keholmes did not yet indicate what Dollar Shave Club should do to make this right.

How GetHuman-keholmes fixed the problem
Suggest you cancel your account with D.SC. as I am doing. If they can't hire a few people to answer phones I'll join the other on line blade club. I have a son and three friends who belong to D S C and will ask them to cancel their memberships also.
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Want to cancel dollar shave clubThis is **** going to quit dollar shave club
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Dollar Shave Club

Customer service issue
Reported by GetHuman-keholmes
Apr 24th, 2019 - 2 years ago
Fixed
GetHuman-keholmes shared how to fix
Seen by 9 customers so far
Similar issue to 5851 others
0 customers following this
Items needed
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Timeline

GetHuman-keholmes started working on this issue
Apr 24th, 2019 2:12pm
GetHuman-keholmes indicated the issue is not fixed yet.
Apr 25th, 2019 12:51am
GetHuman-keholmes indicated the issue is not fixed yet.
Apr 25th, 2019 12:54am
GetHuman-keholmes confirmed the issue is fixed. Hooray!
Apr 25th, 2019 12:58am
GetHuman-keholmes indicated the issue is not fixed yet.
Apr 25th, 2019 11:10pm
GetHuman-keholmes indicated the issue is not fixed yet.
Apr 25th, 2019 11:37pm

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