The account Phone number is ***-***-****.*On Saturday *-**-***I bought a total of...

GetHuman3243329's customer service issue with Dollar General from July 2019

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The issue in GetHuman3243329's own words
I was using a Dollar General digital coupon $*.** off $**.** gain scented products. I bought a total of $**.** in gaon scented products. I also had a $*.** off a gain flings products. Niether coupon applied to my purchase. ... The account Phone number is ***-***-****.*On Saturday *-**-***I bought a total of $**.** of "gain " scented products. * gain flings ** ct for $**.**, * swiffer duster kit for $*.**, * fabreze fabric refreshner for $*.**, & * gain fireworks *.* oz for $*.**.*Dollar General has a digital coupon for $*.** off of $**.** gain scented products.*I also had a & *.** off the gain fireworks.*Neither one came off. I tried to explain to the cashier my concern & she didn't or wouldn't accept my explanation of the digitals not coming off. I showed her my phone with the digital coupon clipped to my card. She wouldn't refund me.*I felt fustrated, like I was a big bother, and embarrassed with other patrons behind me.*I want a $**.** gift card sent to me for all this embarrasement and run around. Thank You for your prompt response. I know Dollar General will rectify this.
I discussed it with the cashier when the receipt printed. I showed her the digital coupons oncoupons on my phone. She said it was correct, that I should take the receipt home & go over it. I looked at it when I got to the car. I took it back in & tried to explain & show her again. These two encounters were so embarrassing for me. There were many patrons in the checkout line. I felt I was being a bother.
I want a $**.** gift card for all the embarrassment I felt & all the hassle.
I shop the store since it opened.
Call customer service, They are goingmmm to send my concerns to the digital coupon dept, for only the $*.** off gain fireworks.
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Dollar General

$*.** off $**.** gain scented products.
Customer service issue
Reported by GetHuman3243329
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 703 others
0 customers following this

Timeline

GetHuman3243329 started working on this issue
Jul 13th, 2019 9:27pm
GetHuman3243329 indicated the issue is not fixed yet.
Jul 15th, 2019 8:51pm
GetHuman3243329 indicated the issue is not fixed yet.
Jul 15th, 2019 9:10pm
GetHuman3243329 indicated the issue is not fixed yet.
Jul 17th, 2019 12:12am
GetHuman3243329 indicated the issue is not fixed yet.
Jul 17th, 2019 12:39pm
GetHuman3243329 indicated the issue is not fixed yet.
Jul 17th, 2019 4:05pm
GetHuman3243329 indicated the issue is not fixed yet.
Jul 17th, 2019 6:05pm