Hello I have been shopping at my neighborhood Dollar general store for the past * years...
GetHuman1599720's customer service issue with Dollar General from November 2018
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Help with my Dollar General issue
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Dollar General doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1599720 will need to dig through the advice provided by Dollar General, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1599720 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dollar General has better answers for you: Dollar General Help Center
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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1599720's own words
Hello I have been shopping at my neighborhood Dollar general store for the past * years...a female employee has been very rude to me for the past * months. *Last week this employee accused me of opening a bag of socks, after I told her it was not me, and how i picked it up to see if it was my size, but I saw i t had been already opened, I told her she can check the cameras, she continued suggesting it was I and as I got frustrated she then told me to leave the store if I was going to be giving her attitude. *She did say I can't be back tell they double check cameras to see if the iteam wasnt opened by me, She escorted me out as I left. *Yesterday I returned for my usual shopping, I was approached humiliated and disrespected by one of the managers as she told me In Front of all shoppers, for me to leave and that I am not welcome there anymore to not come back ever, and they weren't going to check cameras, they were going to take her word, I said nothing left the store. *I strongly feel that I have been a long time customer there for all my errands *I am not there for social time.* I was not caught petty theft, nor was I making random threats, I should not be banned from dollar general please if you can fix this by talking to that store manager, and allowing me to continue shopping there, I live across St and that is where i do all my grocery shopping I dont drive. Thank you
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