They ripped me off

GetHuman816673's customer service issue with Dollar General from June 2018

Help with my Dollar General issue
The issue in GetHuman816673's own words
I was trying to get a carton of cigar cigarettes ... They charged my boyfriend for ten individual packs of cigar cigarettes when I asked for a carton and when I took them back in there and told them I didn't want them if I was going to be charged like that the manger got rude with me and when I asked for the *-*** number she gave me a phone number that did nothing but give advertising and another *-*** number that only rings busy how can they get away with ripping people off like that I paid $**.** for something that should of only been $**.** or at the most $**.**
I want them to stop ripping people off
I tried to get a refund but they would not do it
I have an issue with Dollar General too
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Dollar General

I was buying cigarettes
Customer service issue
Reported by GetHuman816673
Jun 24th, 2018 - 6 mons ago
I have an issue with Dollar General too
Fixed
Seen by 8 customers so far
Similar issue to 32 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman816673 started working on this issue
Jun 24th 11:11pm
GetHuman816673 indicated the issue is not fixed yet.
Jun 25th 12:19am
GetHuman816673 indicated the issue is not fixed yet.
Jun 25th 12:21am