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Discover Customer FAQ

Top Answers & How-to Guides

What is Discover's Phone Number?

The question we are asked most often is about how to talk to Discover customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Close My Discover Credit Card?

Closing your Discover credit card account can be done in a few easy steps over the phone. Before closing your account, make sure to...

How Do I Update My Account Information with Discover Card?

Discover card is a product of the Discover Financial company (DFS). The Discover card allows you to purchase goods without paying for...
Ask any question you have about Discover customer service, get an answer now.
Contact Discover customer service

Replacement Card

How Do I Get a Replacement Card from Discover?

You have two different ways to replace your Discover card. There's no fee and your new card will arrive within 3-7 business days. Cardholders...
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Extension Request

How Do I Request an Extension on My Discover Credit Card Bill?

When life gets messy and you have difficulty paying your Discover credit card bill, you may qualify for an extension or other hardship...
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How Do I Get an Extension on My Discover Card Payment?

To get an extension on their Discover credit card bill, customers can call Discover's customer service team. The card company will...
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Points Redemption

How Do I Redeem My Points with Discover?

Earning Discover rewards points gives you incentives for shopping with your credit card. To redeem your points, go online and get rewards...
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How Do I Use My Points to Pay My Bill with Discover?

As a Discover credit card reward program member, you want to make sure you use your points wisely. Redeeming your points to pay your...
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Credit Card Application

How Do I Sign Up for Discover Credit Card?

Whether you want to obtain your first credit card or improve your score, you can sign up for a Discover credit card following several...
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Account Closure

How Do I Close My Discover Credit Card?

Closing your Discover credit card account can be done in a few easy steps over the phone. Before closing your account, make sure to...
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Autopayment Setup

How Do I Setup Autopayment for My Discover Credit Card?

Keep on top of your Discover credit card bill each month with autopay. Using the mobile app, online or your paper statement, you can...
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Bill Payment

How Do I Pay My Bill with Discover?

This article discusses how to make a Discover credit card payment. It shares how to do this online, via phone, or via mail. It also...
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Points Balance

How Do I Check My Points Balance with Discover?

Checking the balance of your Discover card's Rewards program is easy to do with all the options the company provides to customers for...
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Points Accumulation

How Do I Start Gaining Points with Discover?

If you're shopping for a new credit card, you're probably taking the cards' rewards programs into account when making your comparisons....
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Reviews

What Are Some Reviews for Discover Credit Card?

If you're considering getting a Discover card, you should probably check out the customer reviews to get an idea of what kind of experience...
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Declined Card

Why Was My Discover Credit Card Declined?

If your Discover card has been declined and you don't know why, you need to figure out what went wrong and how you can fix it if you...
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Fraud Reporting

How Do I Report Fraud to Discover?

There are a lot of different ways you can fall victim to fraud. If you have a Discover account and have noticed charges you are sure...
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Charge Dispute

How Do I Dispute a Charge with Discover?

If you have noticed a charge on your Discover account that you don't remember making, you can dispute the charge to try to get it taken...
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Lost or Stolen Card

How Do I Report My Discover Credit Card Lost or Stolen?

This article discusses the steps you need to take to report your Discover credit card as lost or stolen. It mentions points to consider...
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Customer Satisfaction

Does Discover Credit Card Have the Highest Customer Satisfaction?

Customers reviewing credit card ratings learn Discover credit cards ranked second overall in the JD Power credit card satisfaction...
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Credit Limit Increase

How Do I Increase My Credit Limit on My Discover Card?

If you have had your Discover credit card for six months or more, you can request a credit limit increase. Before you make the request,...
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Account Information Update

How Do I Update My Account Information with Discover Card?

Discover card is a product of the Discover Financial company (DFS). The Discover card allows you to purchase goods without paying for...
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Help me with my Discover customer service issue

Ask any question you have about Discover customer service. We will do our best to get you answers right away.
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