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GetHuman-bbbsigns's customer service issue with DirecTV from May 2018

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The issue in GetHuman-bbbsigns's own words
they switched the race from fox sports * to fox sport * because of a rain delay. ... When I switched from Dish to Direct I was told I could get all channels for NASCAR. I need fox sports * and i'm told the only way i can get it is buying an expensive sports package. I only watch NASCAR no other sports. Why was i not told this when I purchased Direct? The way you guys have the channels set up is a rip off. The guy was honest when he said I could get them all, he just left out it would cost me an extra $** or $** bucks plus fees. I'm thinking heavy on Dish Network again, that I was with for well over ** years and was able to get individual channels!
Read the above again!
Switch fox sports * to the package with fox sports * so i can watch any delays on the back up channel.
I'm new, was with Dish Network for over ** years. Their set up allowed me to get a channel without buying a whole package, that i don't use. Watch NASCAR only no other sports
Chatted with direct sales, seems your packages are set up causing much extra money to be spent on two channels that should be together fox Sports * and fox sports *
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DirecTV

channel *fox sports ** NASCAR rain out channel *back up channel*
Customer service issue
Reported by GetHuman-bbbsigns
May 27th, 2018 - 5 years ago
Fixed
Seen by 16 customers so far
Similar issue to 13 others
0 customers following this
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Timeline

GetHuman-bbbsigns started working on this issue
May 27th, 2018 7:27pm
GetHuman-bbbsigns confirmed the issue is fixed. Hooray!
May 27th, 2018 11:58pm

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