I have Directtv data free service on my ipad and iphone. For some reason my channel...

GetHuman711419's customer service issue with DirecTV from May 2018

2 views
 | 
31 similar
 | 
0 following
Help with my DirecTV issue
First: share to improve GetHuman711419's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman711419 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman711419 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman711419's own words
I have Directtv data free service on my ipad and iphone. For some reason my channel *** (Fox News) always has trouble staying on consistently. I try other channels and I can watch them with very little problems. Why is my Fox News channel so hard to keep consistent? This is my news channel of choice and I feel like it is so difficult to watch. I get very frustrated since this is what I have on most of the day at work even though I have to constantly shut off and bring back up. I have called about this before and spoke to someone directly. I was not given a good reason for it to be having so much trouble. Could someone look in to this and get it set to be as consistent as the other channels please?
GetHuman711419 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman711419 fixed the problem
We are waiting for GetHuman711419 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman711419 fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman711419
May 23rd, 2018 - 6 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 31 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman711419 started working on this issue
May 23rd 4:14pm