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Diamond Resorts and Hotels Customer FAQ

Top Answers & How-to Guides

What is Diamond Resorts and Hotels's Phone Number?

The question we are asked most often is about how to talk to Diamond Resorts and Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the minimum age requirement to stay at Diamond Resorts?

The minimum age requirement to stay at Diamond Resorts is 21 years old. Guests must be at least 21 years of age or older to check-in...
Ask any question you have about Diamond Resorts and Hotels customer service, get an answer now.
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Cancellation Policies

What are the cancellation policies for Diamond Resorts bookings?

Diamond Resorts has a flexible and customer-friendly cancellation policy in place for bookings. If you need to cancel your reservation,...
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Reservation Transfers

Can I transfer my Diamond Resorts reservation to another person?

Yes, you can transfer your Diamond Resorts reservation to another person. To do so, you need to contact the Diamond Resorts customer...
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Amenities Included

What amenities are included in my stay at Diamond Resorts?

Your stay at Diamond Resorts offers an array of amenities designed for your utmost comfort and convenience. We ensure a remarkable...
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Pet Policies

Are pets allowed at Diamond Resorts properties?

Yes, pets are allowed at Diamond Resorts properties. We understand that pets are part of your family and we want you to be able to...
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Membership Benefits

What are the benefits of being a Diamond Resorts member?

Being a Diamond Resorts member comes with a plethora of benefits. First and foremost, members have access to an extensive network of...
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Exchange Locations

Can I exchange my Diamond Resorts stay for another location?

Yes, Diamond Resorts offers an exchange program through their affiliation with Interval International. This allows you to exchange...
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Check-in/Check-out Times

What are the check-in and check-out times at Diamond Resorts?

The check-in time at Diamond Resorts is typically after 4:00 PM, while the check-out time is usually before 10:00 AM. These times may...
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Fees and Charges

Are there any additional fees or charges at Diamond Resorts?

Yes, there may be additional fees and charges at Diamond Resorts. These fees can vary depending on the specific resort and the services...
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Guest Discounts

Do Diamond Resorts offer any discounts for frequent guests?

Yes, Diamond Resorts values and appreciates the loyalty of its frequent guests. As a thank you, we offer exclusive discounts and benefits...
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Age Requirement

What is the minimum age requirement to stay at Diamond Resorts?

The minimum age requirement to stay at Diamond Resorts is 21 years old. Guests must be at least 21 years of age or older to check-in...
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Help me with my Diamond Resorts and Hotels customer service issue

Ask any question you have about Diamond Resorts and Hotels customer service. We will do our best to get you answers right away.
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