Saw Dr. M. Thomas in Fort Walton Beach, FL , she is my husbands diabetic doctor. She su...

GetHuman-dewessel's customer service issue with DexCom from August 2018

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The issue in GetHuman-dewessel's own words
Saw Dr. M. Thomas in Fort Walton Beach, FL , she is my husbands diabetic doctor. She suggested Dexcom and she called and asked your company to call us. They did her name is Chris @***-***-****. She left us a message and I have returned her calls already * times. To no avail she has NOT RESPONDED. I decided to call directly to Dexcom and then got put on hold . I am disappointed in your company and actually feel sorry for your employees. Management is the of your team.*Fix it before your get more bad reviews.
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Customer service issue
Reported by GetHuman-dewessel
Aug 27th, 2018 - 3 mons ago
I have an issue with DexCom too
Seen by 3 customers so far
Similar issue to 23 others
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GetHuman-dewessel started working on this issue
Aug 27th 7:53pm
GetHuman-dewessel indicated the issue is not fixed yet.
Aug 28th 4:28am