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Detroit Edison (DTE) Customer FAQ

Top Answers & How-to Guides

What is Detroit Edison (DTE)'s Phone Number?

The question we are asked most often is about how to talk to Detroit Edison (DTE) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the steps to start or stop electric service?

To start or stop electric service with Detroit Edison (DTE), follow these steps. Starting service requires an online application or...
Ask any question you have about Detroit Edison (DTE) customer service, get an answer now.
Contact Detroit Edison (DTE) customer service

Reporting Outages

How can I report a power outage?

To report a power outage with Detroit Edison (DTE), you can contact their customer service team by phone or through their online outage...
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Gas Smell

What should I do if I smell gas in my home?

If you smell gas in your home, immediately evacuate the area and leave the door open. Do not turn on or off any lights or appliances,...
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Payment Options

What payment options are available?

Detroit Edison (DTE) offers a range of convenient payment options for its customers. Firstly, customers can pay their bills online...
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Assistance Programs

What assistance programs are available for low-income customers?

DTE offers several assistance programs to support low-income customers. One of the options is the Low-Income Self-Sufficiency Plan...
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Electric Service

What are the steps to start or stop electric service?

To start or stop electric service with Detroit Edison (DTE), follow these steps. Starting service requires an online application or...
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Help me with my Detroit Edison (DTE) customer service issue

Ask any question you have about Detroit Edison (DTE) customer service. We will do our best to get you answers right away.
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