Denny's store***** January **, in the evening (****).*Store manager (Melissa), and ser...

GetHuman-anabpurp's customer service issue with Denny's Corp from January 2019

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Denny's store***** January **, in the evening (****).*Store manager (Melissa), and server Marissa, and cashier (no name) really made for an unpleasant evening. They were all out of sync. Terrible PR.*Server rolled her eyes at me. The cook messed up our order. No one came out to say why our food was taking so long. When food was finally brought out (***min), the plate was dropped onto my table and it scared me. We were in process of leaving. Hungry and tired of waiting. People are being served that came in after us. Breakfast orders are quick. Not here.*Server told manager that we were leaving. Manager came out, apologized, and told us to please give them another chance. She said she was going to give us a couple of coupons for their mess-up. Everything was fine at that point. However, all of them ignored us, never came back with coupons or our food tab. We never saw our tab because they never showed it too us, but charged us, of course, and never gave us a receipt. And then they said, " Have a nice night" Unreal. Terrible service. I used to like Denny's. The solution is to hopefully find employees that give a darn and make the customer want to come back.*aking so long
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Denny's Corp

Customer service issue
Reported by GetHuman-anabpurp
Jan 25th, 2019 - 3 mons ago
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Jan 25th 7:45am
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Jan 25th 7:48am