Just wanted to let you know we appreciate how Delta handled our son’s delayed flight an...

GetHuman-magpot's customer service issue with Delta from April 2019

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The issue in GetHuman-magpot's own words
Just wanted to let you know we appreciate how Delta handled our son’s delayed flight and overnight stay situation last week in New York City. He was traveling alone coming back from Europe when his connection to Chicago had delay after delay and then was moved to the following morning. You were so helpful in getting him to a nearby hotel and back to the airport the next day where his gate was treated to coffee and bagels while waiting to depart JFK. Before inquiring at all about costs incurred for meals, I was contacted by Delta and told a check for $*** would be coming to him within * days. It has already been received just * working days later! Thank you for going above and beyond when travel plans were disrupted. We are grateful for your customer service and will be loyal customers!

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Delta

Customer service issue
Reported by GetHuman-magpot
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 6973 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-magpot started working on this issue
Apr 8th, 2019 7:44pm
GetHuman-magpot confirmed the issue is fixed. Hooray!
Apr 11th, 2019 7:59pm
GetHuman-magpot confirmed the issue is fixed. Hooray!
Apr 11th, 2019 8:00pm

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