Delta in Toronto terminal *. I’m a white male, ** and travel often due to work. I was...

GetHuman-unreache's customer service issue with Delta from November 2018

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The issue in GetHuman-unreache's own words
Delta in Toronto terminal *. I’m a white male, ** and travel often due to work. I was totally floored at all the agents this morning at *** am. The barriers for traffic were down and about ** people waited in line. The agents told the crowd they dropped the barriers. This is not true. Spoke to the people as though they were stupid children. One women almost cried. **I told her her statement was not tru and to be kind to the people. The other agents too did nothing and laughed at the people. **They then told them to go to the keyos. On lady said no and they said it the law to go to the keyos. I told her that’s not true. She said it true here. The family she was speaking at spoke very poor English. I intervened and told the family it’s ok just stay with me and I’ll help. **Wicked morning... I will only fly with you guys when it’s real cheap. About ** people were upset when this whole ordeal was done. One of the baggage agents took me aside and asked me to get names because the delta agents treat everyone very poorly. **Blair.
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Customer service issue
Reported by GetHuman-unreache
Nov 29th, 2018 - 9 mons ago
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GetHuman-unreache started working on this issue
Nov 29th, 2018 9:10am